Frequently Asked Questions
How do I check in for my Delta flight?
You can check in online at delta.com, through the Delta mobile app, or at a self-service kiosk at the airport. Check-in opens 24 hours before your flight departure.
What is Delta's baggage fee?
Baggage fees vary by route and ticket type. Basic Economy typically allows 1 checked bag for a fee ($30-$35 domestic). Main Cabin and higher include at least 1 checked bag. Visit delta.com for exact fees.
Can I change my flight booking?
Yes, you can change your flight through delta.com or the Delta app. Change fees may apply based on your fare type. Diamond, Platinum, and Gold Medallion members typically have fee waivers.
How do I earn SkyMiles?
Earn 5 miles per dollar spent on Delta flights. Bonus miles are earned based on elite status. You can also earn miles with Delta's hotel, car rental, and retail partners.
What ID do I need for domestic travel?
A Real ID-compliant driver's license is required for domestic air travel in the US after May 7, 2025. A valid US passport is also acceptable.
How do I contact Delta customer support?
Call 1-805-670-3697 for immediate assistance. Our team is available 24/7.
What is Delta's cancellation policy?
Delta offers a 24-hour free cancellation window for most bookings. After that, cancellations may receive an eCredit or refund depending on your fare type.
Can I bring a pet on my flight?
Yes, Delta accepts cats and dogs in approved carriers. One pet carrier counts as your carry-on or checked bag. Service animals are also welcome. Fees apply.
How do I upgrade my seat?
You can upgrade using miles, certificates (for elite members), or pay for upgrades if available. Visit delta.com, the app, or check at the gate.
What happens if my flight is delayed?
Delta will notify you via the app, email, or text message. You may be rebooked on the next available flight. Meal and hotel vouchers may be provided for significant delays.